Frequently Asked Questions

Question 1

What is Cohrt?

Accepted Answer

Cohrt is an operational intelligence platform that brings your business knowledge, teams, tools, and AI models together in one secure environment.

Question 2

How do I get started?

Accepted Answer

Select Get Started to create your account. You can begin on the Free plan and move to Pro or Enterprise as your team grows.

Question 3

Do we need technical expertise to get started?

Accepted Answer

No. Cohrt is designed for business teams to get started quickly, with guided setup for agents, knowledge, and workflows.

Question 4

How long does implementation take?

Accepted Answer

Most teams can connect core tools and launch their first agents in days, not months — depending on how many systems you integrate.

Question 5

What types of businesses use Cohrt?

Accepted Answer

Professional services, operations teams, and growing businesses that need secure AI adoption with organizational visibility and control.

Question 6

How is Cohrt different from other AI tools?

Accepted Answer

Cohrt combines enterprise visibility, permissions, and cost control with access to hundreds of AI models — so teams can use AI responsibly at scale.

Question 7

What is an AI Agent in Cohrt?

Accepted Answer

An AI Agent is an assistant you set up for a specific job. You define its role, add the knowledge it should use, choose its skills and behavior, and connect the tools it can work with.

Question 8

What are workflows?

Accepted Answer

Workflows turn repeatable tasks into AI-powered processes, so your team saves time and gets consistent results.

Question 9

What are AI-powered insights?

Accepted Answer

Cohrt can deliver relevant insights to your inbox based on your data, conversations, and activity.

Question 10

Can we use our own data?

Accepted Answer

Yes. You can train agents and workflows on your documents, internal resources, and connected systems so AI reflects your business context.

Question 11

What tools and integrations are available?

Accepted Answer

Cohrt connects with Google Workspace, Slack, Microsoft, GitHub, HubSpot, ClickUp, QuickBooks, and many more through a growing integrations catalog.

Question 12

Which AI models can we use?

Accepted Answer

Cohrt gives you access to 350+ AI models from leading providers, including OpenAI, Anthropic, Google, Meta, and Mistral AI.

Question 13

Can we control which models our team uses?

Accepted Answer

Yes. You choose the approved models your team can use, so AI usage stays within the options your business trusts.

Question 14

Can we switch models later?

Accepted Answer

Yes. Try new models or switch based on your needs, without changing how your team works.

Question 15

Is our data secure?

Accepted Answer

Yes. Cohrt is built with enterprise-grade security, tenant isolation, and oversight so your business maintains control over knowledge and AI usage.

Question 16

How does Cohrt protect our integration credentials?

Accepted Answer

Integration credentials are sealed with AES-256-GCM envelope encryption, and encryption keys rotate automatically every night. Credentials never sit in plain text.

Question 17

Can Cohrt catch sensitive information?

Accepted Answer

Yes. You can switch on scanning that detects personal and payment information, such as credit card and Social Security numbers, in chat messages, file uploads, and connected data, then blocks or masks it.

Question 18

Can managers see how AI is being used?

Accepted Answer

Yes. Cohrt gives managers visibility into usage and insights, and lets you track usage and spend, so your business stays in control.

Question 19

How does pricing work?

Accepted Answer

Cohrt offers Free, Pro, and Enterprise plans with per-seat token allowances. Visit our pricing page for current plan details and overage options.

Question 20

Is there a free plan?

Accepted Answer

Yes. Cohrt offers a Free plan so you can get started at no cost. Visit our pricing page for current plan limits.

Question 21

Where can I find guides and tutorials?

Accepted Answer

Visit Cohrt Resources for getting-started guides, use cases, videos, a plain-language AI glossary, and answers to common questions.

Question 22

How do I contact the Cohrt team?

Accepted Answer

Email support@cohrt.ai and our team will help you understand how Cohrt fits your business.

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